1. How to correctly label and identify your samples
Once you have collected your saliva and blood samples, place the containers in the zipper bag shipped with your kit.
Clearly write your name, order number and email on the samples on the designated sticker to identify which sample belongs to whom.
Each sample should be identified as follows:
(IN CLEAR, READABLE CAPITAL LETTERS)
- FULL NAME
- ORDER NUMBER
Your order number has a prefix of CW- followed by a number of digits. For example CW-00123. You can find this correct number in your order email or in your account.
Repeat this step for all persons in the test.
Duo tests needs two zipper bags, a couple test must contain four zipper bags.
2. How to correctly submit your samples to the post office
Collect all samples and put them in a padded envelope. We prefer all samples for each person in the test to be submitted in one single envelope.
Please bring your samples to the post office and pay for the proper postage with a tracking code. This is required to track proof of delivery or when samples get lost during transit. Without a tracking code, it is impossible to verify the delivery of your samples.
Send the envelope to:The Food Sensitivity Testing Group
3160 Hwy 21 — Suite 103 #700
Fort Mill, SC 29715, United States of America
PLEASE ADD YOUR NAME AND EMAIL ON THE BACK OF THE ENVELOPE IN LARGE AND CLEAR TO READ CAPITAL LETTERS.
We send your result reports via email. It is important for you to follow the steps mentioned above.
Thank you for being a good customer.